How can we help you?

Select your departure and arrival stations, travel date and passengers, then choose the available train and fare that fits your trip. Review the stations, total price and fare conditions before you pay.

Yes. Search Italian rail routes, compare available operator options where shown, and book with clear station and ticket information.

Seat class describes the onboard service. The fare type determines conditions such as changes and refunds. Compare both in the train details before selecting your ticket.

Add children in the passenger selector and enter each child’s age on the travel date. Child fares and eligibility depend on the train and operator; check the available fare and ticket conditions before booking.

After payment, your booking confirmation and ticket instructions are sent to the email address you entered at checkout. You can also check the status in My Orders.

Many tickets can be shown digitally, but always follow the ticket instructions sent after booking because regional and operator rules can differ.

Check the exact station, not only the city. Major Italian cities often have several stations, which can affect transfers and hotels.

Seat selection and assignment depend on the service and fare. Review the options shown for your train. Adjacent seats and a seat map are not guaranteed; check the issued ticket for the final seat assignment.

Check your spam folder and your booking status first. A payment receipt is not itself a train ticket. If the booking is still pending or the email is missing, use the support contact on this site and provide your booking reference. Avoid paying again while the status is unresolved.

Major international credit and debit cards are accepted when they are offered at checkout. PayPal may also be available, and Apple Pay or Google Pay can appear on compatible devices. Use the methods shown for your order.

ItalyRails displays booking prices in US dollars (USD). Review the final total before paying. Your card provider may apply its own currency conversion or international transaction fees.

Luggage rules vary by operator and train, but standard personal luggage is generally allowed. Keep bags manageable and follow the guidance for your selected train and the instructions in your confirmation email.

This depends on the operator and the specific fare you select. Some fares restrict changes or are non-refundable. Review the fare conditions before payment and follow the instructions in your booking for any request.